Congratulations to Carleen Humpal and Dr. Rachel Dubay!
Reason for Recognition? Coding was not seeing a flow sheet in Epic that we need in order to bill a service. Coding was not sure which CMA to contact and Dr. Dubay responded very quickly to the query so coding was able to contact the CMA. Carleen in turn contacted the patient to go over the flow sheet questions again since for some reason they didn't save to the chart.
Behavior Of Excellence demonstrated: Teamwork
-- Jessica Marotte
Jan 16th 2024