Reason for Recognition? An older patient called because her prescription for pain medication was sent to a pharmacy, and they did not have any in stock. The patient then called around to 7 different pharmacies where she found Coborn's in Mora had it. The patient needed the prescription then re-sent. I told the pt that I would get a message to the provider so we could get it over there for her. She then went in to say "Let me tell you this, every time I call you nurses are always so helpful and actually mean it when you say you will do something. You guys are always so kind, understanding and non-judgmental." The patient was very grateful and appreciative of the care she has been given here at Welia. She then stated she may just switch pharmacies to Welia as well and she lives in Cambridge.

Behavior Of Excellence demonstrated: Community Focused/Driven

-- Amy Simpson
  Jun 20th 2024

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