Reason for Recognition? I had a patient that needed to be talked to as soon as possible and it was about 4:30 pm. Bryanna was the only person I could get a hold of. She was packed up and ready to go but instead of saying I have to go. She called the patient not one but three times and continued to try even after getting hung up on. She stayed for at least 15 minutes if not longer to help the patient out. It was amazing the amount of effort she put in for a patient who was struggling when she was on her way out the door. Thank you so much for the time and effort you put into these patients! You truly make a difference!
Behavior Of Excellence demonstrated: Community Focused/Driven
-- Lincoln Goodwin
Jun 18th 2024
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Reason for Recognition? An older patient called because her prescription for pain medication was sent to a pharmacy, and they did not have any in stock. The patient then called around to 7 different pharmacies where she found Coborn's in Mora had it. The patient needed the prescription then re-sent. I told the pt that I would get a message to the provider so we could get it over there for her. She then went in to say "Let me tell you this, every time I call you nurses are always so helpful and actually mean it when you say you will do something. You guys are always so kind, understanding and non-judgmental." The patient was very grateful and appreciative of the care she has been given here at Welia. She then stated she may just switch pharmacies to Welia as well and she lives in Cambridge.
Behavior Of Excellence demonstrated: Community Focused/Driven
-- Amy Simpson
Jun 20th 2024
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Reason for Recognition? called Linda and said, "I have a problem". When I explained what was going on, she said, "That's not a problem!" and immediately took action.
A patient needed a Prep Sheet for her colonoscopy scheduled for tomorrow. Linda already knew the plan - get a prep sheet, put in an envelope and have ready when the patient came to pick it up at the Mora front desk in 30 minutes. Didn't hesitate, was pleasant, and I know it will be ready for the patient.
Thank you Linda. You are the BEST!
Behavior Of Excellence demonstrated: Teamwork
-- Melanie Englund
Jun 20th 2024
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Reason for Recognition? After giving a newborn a bath today, I gave the mother a crocheted hat and booties for her baby. She was so happy and thankful for them. She wanted you to all know how much she appreciated them.
Behavior Of Excellence demonstrated: Engaged
-- Kristin J.
Jun 19th 2024
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Reason for Recognition? A huge thank you to Dave and Chris in our Facilities department. With out their help today, we would never been able to move back into our sterile storage room so fast. We were able to move all the supplies and instruments into the supply room by lunch! We really appreciate you and enjoyed working with you. THANKS!!
Behavior Of Excellence demonstrated: Teamwork
-- B and Paige (OR)
Jun 12th 2024
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Reason for Recognition? A huge thank you to Dave and Chris in our Facilities department. With out their help today, we would never been able to move back into our sterile storage room so fast. We were able to move all the supplies and instruments into the supply room by lunch! We really appreciate you and enjoyed working with you. THANKS!!
Behavior Of Excellence demonstrated: Teamwork
-- B and Paige (OR)
Jun 12th 2024
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Reason for Recognition? Thank you both so much for helping with the clogged drain in one of our clinic bathrooms! Your help was a breath of fresh air (or maybe not so fresh for a moment) :-)
Behavior Of Excellence demonstrated: Teamwork
-- Bethany Sjodin
May 30th 2024
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Reason for Recognition? I wanted to recognize these three individuals for when my son was brought into the ER on 5/20/24. Dr. Gaalswyk was the attending physician, the bedside manner and care my husband and son received was phenomenal. The resources and information Dr. Gaalswyk offered was excellent!
Kate Stromberg and Jaimie Pratt were the attending nurses, and their compassion was through the roof that my son was talking about them when he returned home! Thank you, all three of you for being driven, compassionate and hard working.
Behavior Of Excellence demonstrated: Community Focused/Driven
-- Jessica Mosimann
May 28th 2024
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Reason for Recognition? Chase assisted the ER staff during a very busy night by answering phone calls, answering call lights, assisting patients to the bathroom, running samples to lab and cleaning dirty rooms. His teamwork and professionalism allowed the ER staff to focus on the critical care needs for multiple patients
Behavior Of Excellence demonstrated: Teamwork
-- Brian Davis
May 24th 2024
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Reason for Recognition? He went above and beyond for me and my patient who was here for a colonoscopy and needed to have a barium enema done in the near future. I called down to ask questions about the procedure and prep, as well as more clarification regarding the scheduling. He answered all of my questions. Later on, as I was explaining everything to the family and patient, Jake popped in with a packet of information including a scheduled date and time for the patient! The family and patient were very relieved that they didn't need to wait for scheduling to call/call them and/or wait for prep instructions and were very happy that everything was set up for them upon leaving. Thank you so much Jake!!
Behavior Of Excellence demonstrated: Teamwork
-- Maria Zielinski
May 15th 2024
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