Reason for Recognition? called Linda and said, "I have a problem". When I explained what was going on, she said, "That's not a problem!" and immediately took action.

A patient needed a Prep Sheet for her colonoscopy scheduled for tomorrow. Linda already knew the plan - get a prep sheet, put in an envelope and have ready when the patient came to pick it up at the Mora front desk in 30 minutes. Didn't hesitate, was pleasant, and I know it will be ready for the patient.

Thank you Linda. You are the BEST!

Behavior Of Excellence demonstrated: Teamwork

-- Melanie Englund
  Jun 20th 2024

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