Applause Cards

Reason for Recognition? Went above and beyond for a patient that needed help...in a very tough situation :)

Behavior Of Excellence demonstrated: Engaged

-- Nicole Westman
  May 3rd 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? When faced with an odd situation this morning, Chelsie went more than above and beyond.

Behavior Of Excellence demonstrated: Community Focused/Driven

-- Brett Anderson
  May 3rd 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? They are friendly and professional with our patients as they are also answering phones and scheduling patients for several imaging modalities. I appreciate their willingness to ask us questions and keep our schedules running smoothly while accommodating the requests of patients and providers.

Behavior Of Excellence demonstrated: Teamwork

-- Robin Hanson
  May 3rd 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? Each of you make my days in Hinckley so much fun; thank you for being part of the reason I love working at FirstLight!!

You are ALL rock stars!! :)

Behavior Of Excellence demonstrated: Teamwork

-- Jenn M.
  May 2nd 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? Julie brought in May Day Baskets filled with old fashioned candy for all Pharmacy employees today. What a great way to brighten up a rainy/snowy Monday! This is just one example of how thoughtful she is. Thanks for the thoughtful sweet treat Julie!

Behavior Of Excellence demonstrated: Engaged

-- Cindy Revier
  May 1st 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? I checked in with the family of a care team patient who had recently passed here at FLHS. They are doing well and at peace with the comfort provided during her end of life. She said "Please thank the staff for their efforts while caring for her, the whole family is so grateful she received the care that she did while at the Mora Clinic and hospital." Great teamwork in providing the best possible care throughout the end of life for this patient.

Behavior Of Excellence demonstrated: Teamwork

-- Jenny Friday
  May 1st 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? A family member of mine had an OB ultrasound and decided to have a whole group of us come see the baby on the screen. Leah did an amazing job explaining everything and was very professional. She smiled the whole time despite having a big audience. What a great member to have on the FirstLight team!

Behavior Of Excellence demonstrated: Engaged

-- Brittany Rappl
  May 1st 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? "Thank you FirstLight Surgery Department for making my little man's surgery less stressful for him and pain free. He loved all of you. Thank you for giving him a warm welcome and providing excellent care in all stages of the day. Big thanks for Becky Ponto going above and beyond to provide comfort to my son when he got scared and nervous. Thank you Dawn, Ben, Matt H., Pam, Steph F., and EVERYONE in surgery for interacting with him so he felt comfortable. Great experience and excellent care!"

-- Grateful Patient
  Apr 28th 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? Thanks, Pete, for all you do. Taking out all that garbage, getting the linen bags and doing a lot of the vacuuming. I truly appreciate the help. Thanks again.

Behavior Of Excellence demonstrated: Teamwork

-- Deb Hollman
  Apr 27th 2017

Back To Applause Cards | Submit An Applause Card

Reason for Recognition? A patient called and wanted to compliment our facility on the excellent service she and her husband have received over the years. She said she is going to write a letter to Administration letting them know they appreciate the great service they have always received here. They are moving and are afraid they will never find another facility that will offer them the same level of service that they received here.

Behavior Of Excellence demonstrated: Professional

-- A. Peterson
  Apr 27th 2017

Back To Applause Cards | Submit An Applause Card