Music in the Park
We will be at Music in the Park tomorrow Thursday, July 21st at 6:30pm serving lemonade in these cool color-changing cups! (Don’t worry, it doesn’t change your beverage color; just the cup changes color.)
Music in the park is at the Mora Library Park, on Wood St. and Maple Ave.
I think we already have enough employees volunteering for this event but we might be able to use extra hands-1-2 more people- to help serve. We will be serving from 6:30-about 7:15ish. Let me know if interested. Or just come on out and listen to some Bluegrass music and enjoy the evening!
Women’s Health Campaign – “Excited”
One of the goals for 2016 is to promote to our patients (current and future) is that we offer comprehensive care for women. This ad will be in this week’s paper and on social media.
Behaviors of Excellence
We are ½ way through the year of presenting each of the 4 components of the Behaviors of Excellence. Overall, the feedback has been incredibly positive and we, within the Behaviors of Excellence committee are excited to continue seeing our organization change and grow with these common foundations.
We are Engaged Employees
Make eye contact, smile, and greet everyone using their names if known
Introduce ourselves, explain the care or service, and duration
Lead by example by exceeding the expectations of employees and the community
Create positive energy by actively listening, being open minded, and dedicated
Assist our facility to maintain a clean and welcoming appearance
Utilize resources wisely, are punctual, committed, and prompt with all communication
Adapt to change with enthusiasm
Accompany others to their destination
We are Professional
Grow from experiences and seek new knowledge and skills
Represent FirstLight with integrity at work and in the community
Create positive first and lasting impressions
Respect the ideas, opinions, expertise, and diversity of others
Maintain a clean appearance, wear professional attire with a clearly visible badge
Use positive language, keep an upbeat tone, and avoid profanity
We are a Team
Partner with others to provide exceptional patient experience
Praise others by communicating their strengths and accomplishments
Positive, open minded and helpful when collaborating
Demonstrate care and empathy toward each other
Complete job duties and unplanned tasks in a timely manner
Respectful in every situation
We are Community Focused/Driven
Partner with patients and families in their care
Volunteer through FirstLight at community events
Communicate effectively recognizing that every interaction is important
Smile when on the phone or when meeting in person with others
Respect privacy, space, and interaction of others
Mindful that perceptions are reality and every interaction is important
WOW Tip – The Benefits of Meeting A Goal: Mental Toughness
Implementing a new healthy habit can be difficult. The first step is asking yourself if you are ready to implement a new healthy change. If you are motivated and ready to change, setting a goal is key to success. Creating a goal that you can work toward can be very helpful and provide a clear objective to strive for.
A benefit of setting and actually meeting a goal is the mental toughness or resilience that you develop along the way to meeting your goal; you find strength and determination that you did not know you had. This is typically from having a few setbacks along the way and needing to overcome obstacles in your journey. It also makes the thought of pursuing new goals not quite as frightening because you ‘been there, done that.’ It gives you an inner belief that you can succeed.
So, along with the great feeling of accomplishing something you set out to do, you will also gain mental toughness along the way.
It starts with setting a goal.